# iSmartRecruit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iSmartRecruit the right Recruiting solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143592/iSmartRecruit/reviews --- iSmartRecruit 4.6 (164) [View alternatives](https://www.capterra.com/p/143592/iSmartRecruit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of iSmartRecruit Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews LO Lilian O Business development Executive, RecruiterHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “It has streamlined my recruitment process, made candidate tracking much easier, and improved overall efficiency for me and my team.“ September 10, 2025 EK Elizabeth K Owner and CEOHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes it is hard to get meetings scheduled.“ July 3, 2025 TE Trisha E Recruitment Team LeadStaffing and Recruiting, 11 - 50 employeesUsed the software for: 6-12 months. “Great — it’s an all-in-one ATS that combines all the essential recruitment tools in one platform, making the recruitment process more efficient.“ June 20, 2025 VT Vinita T Support ConsultantHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes we face the Glitch and process gets slow“ December 12, 2024 ZF Zoya F Marketing HeadProgram Development, 11 - 50 employeesUsed the software for: 1-2 years. “The resume parsing feature has also streamlined our initial screening process, significantly reducing our overall hiring time.“ September 23, 2024 SK Saee K Management trainee recruitmentHuman Resources, 51 - 200 employeesUsed the software for: Less than 6 months. “Website is very slow while using sometimes“ September 30, 2024 VC Vidhi C InternStaffing and Recruiting, 11 - 50 employeesUsed the software for: 6-12 months. “It makes the recruitment process faster and more organized.“ March 13, 2026 RJ Riya J FreelancerHuman Resources, Self-employedUsed the software for: Less than 6 months. “The UI/UX is not up to the mark and apparently they are working on it.“ June 3, 2022 ## Showing most helpful reviews Showing 1-25 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Zuzi A. APAC Principal Consultant/Managing Director & Partner (Reg. No: R1106432) Used the software for: 6-12 months ### "Outstanding personalised and prompt service and customer support everytime! Top value! Top quality!" June 28, 2018 5.0 Happy consultants! Pros Quality is amongst the best, very user friendly, its features and functionality flows align perfectly with recruitment stages, great value for money and top customer support and customisable solutions available in the market today. Highly recommended. Cons Nothing at all! Only positive feedback from my team of consultants who use iSmart daily. The team at iSmart cannot do enough for you as clients. First class. Review Source Response from iKraft Solutions June 29, 2018 Thanks a lot Zuzi, we love to work with you and your team. It's our pleasure to server you. SH Stephanie H. CEO Human Resources Used the software for: 2+ years ### "Highly Recommended Recruitment Software" March 11, 2025 5.0 Outstanding product that works intuitively and smoothly and helps us in all stages of our recruitment process, from onboarding new clients to managing full cycle hiring Pros A great software with all the features needed to handle the full cycle recruitment process. On top of that they offer friendly and accessible support and have helped us tremendously in customising the system to best suits our needs Cons We would love the ability to be able to swipe through candidates instead of having to open each one in a new window Review Source TT Thulani T. Talent Partner Human Resources Used the software for: Less than 6 months ### "Good Applicant Tracking and Communication" December 12, 2024 3.0 Good, nice tracking and candidate communication - more client communication would be nice. Pros The connection to mails and all communication. Cons That you can't directly send CV's to clients on it or keep candidates in tagged roles and leave them as declined etc to keep track on their profiles what roles they have been sent to etc. Review Source MRA Michel Roi A. Recruitment Specialist Human Resources Used the software for: 6-12 months ### "iSmart Review " March 17, 2025 5.0 Its overall positive experience, particularly in terms of managing the recruitment process. Pros The Application Tracking System (ATS) because it helps us manage candidate pipelines efficiently and reduces time spent manually sorting resumes or tracking candidate progress. Cons The Learning curve of users since it's overwhelming at first which takes some time to fully understand and utilize all its functionalities. Review Source RV Riya V. HR Recruiter Human Resources Used the software for: 2+ years ### "A Powerful Recruitment Tool with Room for Improvement" December 12, 2024 5.0 iSmartRecruit especially in terms of candidate management, automated workflows, and customization options. hiring processes, thanks to tools like job posting automation, customizable workflows, and collaborative features Pros iSmartRecruit is a recruitment software, for Automation, Candidate Sourcing, Collaboration, Analytics and Reporting, Customizable workflows. These features help simplify the recruiting process Cons Ismart Recruit many useful features, there are few like Complexity for New Users, Customer Support, Mobile App Limitation, Pricing, Integration there could be improvements in user support, mobile experience, and pricing flexibility Review Source NS Neha S. Recruiter Human Resources Used the software for: 2+ years ### "All in one Tool I Smart" December 13, 2024 4.0 Overall, iSmartRecruit has helpful features. Pros 1\. It offers an easy way to generate or access reports. 2. It allows you to review candidates' previous interactions or records, which helps in understanding their background or application journey. 3. Multiple resumes can be uploaded at once, saving time Cons When we send emails to candidates from i-Smart, they aren’t receiving them. So, we have to resend the emails using Outlook. I’ve used the bulk mailing feature in i-Smart once or twice, but it feels time-consuming. Review Source VB Vighnesh B. Director Staffing and Recruiting Used the software for: 1-2 years ### "Efficient and User-Friendly Recruitment Tool with Excellent Support" November 11, 2024 5.0 iSmartRecruit has been a fantastic tool for streamlining our recruitment process. The platform is user-friendly, and its customizable features make it easy to tailor to our needs. The resume parsing feature is a huge time-saver, and I appreciate the seamless job posting and candidate tracking capabilities. Customer support has been excellent—very responsive and helpful. Occasionally, there are minor connectivity issues, but they haven’t significantly impacted usability. Overall, it offers great value for money and has been a solid investment in improving our hiring efficiency. Pros Resume parsing feauture is huge time saver Cons need an easy option to delete duplicates in bulk Switched from [Zwayam](https://www.capterra.com/p/154135/Zwayam/) The product was stopped in the market... Review Source SS Saurabh S. Team Leader Management Consulting Used the software for: 2+ years ### "Feedback on iSmartRecruit" December 13, 2024 4.0 Overall Good so far, iSmartRecruit stands out for its comprehensive, user-friendly approach to recruitment management Pros Customizable Features, AI-Powered Tools, Collaboration and Communication, Analytics and Reporting, Scalability Cons CV parsing, Integration Challenges: Depending on the existing tech stack, integrating iSmartRecruit with legacy systems or lesser-known tools can occasionally require additional effort Review Source J-EG Jay - Ed G. Search Specialist Staffing and Recruiting Used the software for: 6-12 months ### "iSmart Review" March 17, 2025 5.0 It's okay, can improve more on the backend, maybe that is the reason for the lag. Pros User friendly user interface Easy to understand Cons Lagging/Buffering most of the time but internet is stable Review Source MM Mohit M. Recruitment Human Resources Used the software for: Less than 6 months ### "Recruitment" March 11, 2025 4.0 iSmartRecruit's ATS, Recruiting Executive Search Software it helps to attract, nurture and hire top talent effortlessly. Pros Process is Smooth, easy to find out the candidate status Cons Sometime get complexity, because of various id created for various position. Review Source AA Amine A. Recuiter Human Resources Used the software for: Less than 6 months ### "Amazing ITS " November 25, 2024 5.0 Great software, amazing team, I have to say thank you to \[sensitive content hidden\] for her strong support. Pros Very easy to use, as a recruiter I can find all what is needed. Cons So far so good, I am really happy about it. Switched from [Recruiteze](https://www.capterra.com/p/144184/Recruiteze/) ISmart is much easier and I find all what I need. Review Source FO Fabio O. OWNER Professional Training & Coaching Used the software for: 2+ years ### "ISmartRecruit Review" June 26, 2024 5.0 Pros Features, functionalities, strong and kind Customer assitance Cons Nothing especially, all seems to be perfect. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) Online assistance, it was very easy to use the ISR Paltform Review Source TR Tamar R. Managing Director Staffing and Recruiting Used the software for: 2+ years ### "Great candidate management system, good technical support with competitive pricing" October 25, 2023 4.0 Pros It is a great candidate management tool, many features available. I love the email integration. It is very valuable as a team tool as info can be shared within the team easily. Cons Job pages are hosted on an ismart URL, instead of staying within our domain. Alternatives considered [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/) Reason for choosing iSmartRecruit better integration features with Google suite/emails, better support, really helpful with adding features that we were looking for in an ATS. Review Source AR Aditi R. Sr. SEO Executive Information Technology and Services Used the software for: 1-2 years ### "Best ATS with great features" October 22, 2024 5.0 Before using iSmartRecruit, we spent too much time on manual hiring tasks. Now, with automated resume parsing, sourcing, and scheduling, we save valuable time and effort. Pros I successfully found great candidates by using social media recruiting and recruitment marketing features. Using iSmartRecruit, I also created email marketing campaigns to expand my reach and attract more applicants. Cons The ATS is perfect overall, but we’d love to see more job board integrations added. Review Source ZF Zoya F. Marketing Head Program Development Used the software for: 1-2 years ### "Best Resume Management Software " September 23, 2024 5.0 iSmartRecruit automation tools have eliminated the bottleneck of reviewing and managing resumes manually, greatly improving our efficiency and cutting down screening time. Pros We like the feature that detects duplicate resumes and merges them automatically. This has kept our candidate database organized and up to date. The resume parsing feature has also streamlined our initial screening process, significantly reducing our overall hiring time. Cons We haven't encountered any major issues while using the system. It's been a smooth experience overall. Review Source SS Samta S. Senior Manager Recruitment Staffing and Recruiting Used the software for: 1-2 years ### "Ismart Review" September 30, 2024 4.0 Overall experience is good. Database access is easy. Pros Easy to maintain database. We can access database easily. We can manage database here. Tracking interview of the candidate are easy. Cons Sometime this is slow. I don't have any dislike as such Review Source AK Abhishek K. Managing Partner Human Resources Used the software for: Less than 6 months ### "Feedback for Ismart " September 18, 2024 5.0 Our RM, \[sensitive content hidden\] has been incredibly helpful throughout the transition to our new ATS application. Her training sessions were thorough and helped us maximize the use of the platform. While we've encountered a few issues with the application, she has been prompt and supportive in resolving them. Overall, her assistance has been invaluable! Pros Lot of features and flexibility. It is just that it may take some time to get familiar Cons Very extensive and exhaustive and needs continuous support and engagement. Review Source LT Laxmi T. . Human Resources Used the software for: Less than 6 months ### "Well organised " September 30, 2024 4.0 Overall, the portal provides a good experience, though it could improve in terms of speed Pros It organizes all data records systematically Cons The portal is good, but it's a bit slow Review Source CT Chhaya T. HR Exceutive Information Technology and Services Used the software for: 1-2 years ### "Its a good and easier platform" July 12, 2024 4.0 It's a good platform to explore. And easy convenient to use Pros Easy to understand for beginners. Features are great Cons Sometimes integration with a website not shows our job post Review Source TA Taufik A. Director Staffing and Recruiting Used the software for: Less than 6 months ### "Reviewing iSmartRecruit" June 19, 2024 5.0 Pros AI related with sourcing candidate; parsing technology , job posting (linkedin) Cons too many settings make me headache, but supported by good CS Review Source ZK Zankhan K. Talent Acquisition Manager Information Technology and Services Used the software for: 1-2 years ### "The best ATS Ever" October 5, 2023 4.0 Overall, I am very satisficed with iSmartRecruit. Pros I am using iSmart Recruit for more than a year. The product is such as unique and easy to use. It has an amazing features for sharing the mass emails to all candidates as well to all employees. It also has creative dashboard for the visualization of the recruitment matrices. Cons I think the product should have integration with zoom and other candidate assessment platform such as mettl, ConceptNinja etc.. Review Source VR Verified Reviewer Co-owner Human Resources Used the software for: 2+ years ### "Excellent value for money " March 14, 2022 4.0 We are happy to use ISMART in our daily operations; despite the lack of some features, the system is very basic, user friendly and quick. Pros Easy to customize and user friendly in daily operations. Excellent value for money. Cons Some features are missing / information cannot be captured. We are able to work around it, e.g. by using 'notes'. Reason for choosing iSmartRecruit The possibility to customize. We customized the candidate portal with help of the technical staff. Review Source JR Jel R. Director Staffing and Recruiting Used the software for: 2+ years ### "Ismart Review" September 21, 2022 5.0 We can now easily track our candidate and client recruitment process. It has been a great help for our consultant and the managers to see all their activities while working from home. Pros The system is very user-friendly and the support provided is amazing. Cons Minimal integration on our recruitment process. Review Source Response from iKraft Solutions November 23, 2022 Thanks, Jel for your valuable feedback. SK Senthil K. Recruitment operations head Human Resources Used the software for: 2+ years ### "Best ATS in market under budget range" February 25, 2022 4.0 Ease of use,timely updates,quick guides Pros Its ease of using the features that are provided in it Cons slow issues while loading or updating some data Review Source AG Archana G. Recruiting Manager Information Technology and Services Used the software for: 2+ years ### "Impressive, easy to use." June 22, 2018 5.0 Organization of day to day hiring issues have become way easier. Pros This is great Application Tracking system. This is helping me to performtasks in a more organized way. The interview scheduling and follow ups have become way easy now . I can now see the reports of our team performance as well as the individual recruiter's performance. Posting and promoting of jobs. Ease of navigation of the system. Impressive Dashboard.!!!!!!!!!!!!! Cons Nothing in general - if I need to say maybe reports could be more customized as per needs. The ATS has technical issues at times while loading. It crashes at times, and certain features don't work at times. Review Source Response from iKraft Solutions June 25, 2018 Thank you so much Archana. Appreciate your time spent with us to improve our solution at a great extent. Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)[Recruitment Marketing Platforms](https://www.capterra.com/recruitment-marketing-platforms-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.