--- title: "iSmartRecruit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is iSmartRecruit the right Recruiting solution for you? Explore 174 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/143592/iSmartRecruit/reviews/" page_type: "reviews" language: "en" --- iSmartRecruit 4.6 (174) [View alternatives](https://www.capterra.com/p/143592/iSmartRecruit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of iSmartRecruit Ease of use 4.5 Customer Service 4.7 ## Pros and Cons in Reviews HA Hinal A Recruitment FirmHuman Resources, 11 - 50 employeesUsed the software for: More than 2 years. “It provided a structured and efficient recruitment process through features like CV parsing, candidate management, job tracking, and reporting.“ June 15, 2026 ZG Zandra G Search SpecialistHuman Resources, 2 - 10 employeesUsed the software for: 1-2 years. “Sometimes there are system lags, you also need to relog in throughout the day, duplicate candidates are not captured sometimes“ July 1, 2026 AJ Anshree J RecruiterHuman Resources, 11 - 50 employeesUsed the software for: More than 2 years. “The platform offers an efficient applicant tracking system, powerful resume parsing, and seamless candidate management, making it easier to organize and track recruitment activities.“ June 15, 2026 VT Vinita T Support ConsultantHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes we face the Glitch and process gets slow“ December 12, 2024 AJ Anshree J RecruiterHuman Resources, 11 - 50 employeesUsed the software for: More than 2 years. “Additionally, the customization options and reporting tools provide valuable insights, enabling recruiters to make informed hiring decisions while saving time and enhancing overall recruitment efficiency.“ June 15, 2026 EK Elizabeth K Owner and CEOHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes it is hard to get meetings scheduled.“ July 3, 2025 AJ Anshree J RecruiterHuman Resources, 11 - 50 employeesUsed the software for: More than 2 years. “Its user-friendly design, automation features, and efficient candidate management capabilities make day-to-day recruiting tasks more organized and productive. While there is a learning curve for some advanced features, the system generally improves workflow efficiency, saves time, and helps recruiters make better-informed hiring decisions.“ June 15, 2026 SK Saee K Management trainee recruitmentHuman Resources, 51 - 200 employeesUsed the software for: Less than 6 months. “Website is very slow while using sometimes“ September 30, 2024 ## Showing most helpful reviews Showing 1-25 of 174 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Zuzi A. APAC Principal Consultant/Managing Director & Partner (Reg. No: R1106432) Used the software for: 6-12 months ### "Outstanding personalised and prompt service and customer support everytime! Top value! Top quality!" June 28, 2018 5.0 Happy consultants! Pros Quality is amongst the best, very user friendly, its features and functionality flows align perfectly with recruitment stages, great value for money and top customer support and customisable solutions available in the market today. Highly recommended. Cons Nothing at all! Only positive feedback from my team of consultants who use iSmart daily. The team at iSmart cannot do enough for you as clients. First class. Review Source Response from iKraft Solutions June 29, 2018 Thanks a lot Zuzi, we love to work with you and your team. It's our pleasure to server you. EK Elizabeth K. Owner and CEO Hospital & Health Care Used the software for: 2+ years ### "Owner and CEO" July 3, 2025 5.0 Pros Customer service is quick to respond and very helpful. I like having one contact. \[sensitive content hidden\] is wonderful! Cons The time difference. Sometimes it is hard to get meetings scheduled. This is not necessarily a challenge that can be fixed. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing iSmartRecruit The cost of ismart was more reasonable and offered the services I was looking for without paying for a lot of extra things I didn't plan to use. Review Source ZG Zandra G. Search Specialist Human Resources Used the software for: 1-2 years ### "2+ years with iSmartRecruit" July 1, 2026 4.0 Pros Has other features that other ATS does not have like client dashboard and reports dashboard, easy to navigate and use, fast technical support response Cons Sometimes there are system lags, you also need to relog in throughout the day, duplicate candidates are not captured sometimes Review Source TT Thulani T. Talent Partner Human Resources Used the software for: Less than 6 months ### "Good Applicant Tracking and Communication" December 12, 2024 3.0 Good, nice tracking and candidate communication - more client communication would be nice. Pros The connection to mails and all communication. Cons That you can't directly send CV's to clients on it or keep candidates in tagged roles and leave them as declined etc to keep track on their profiles what roles they have been sent to etc. Review Source AC Amrita C. Partner and Co Founder Human Resources Used the software for: Less than 6 months ### "Overall a good experience " June 10, 2026 4.0 Overall experience is good.The issue resolutions are meticulously handled .Fairly new user, hence still exploring. Pros The ease of using the platform so it's user friendly.Also the support teams have been very responsive and have had a good experience interacting with them. Cons Reporting functionality could be better.There were some gaps on extracting team wise reports.Trying to work that around with their teams. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/) Reason for choosing iSmartRecruit The interaction with the team and the platform both were satisfactory Review Source SA Sukirtha A. Sr. MarComm Specialist Human Resources Used the software for: Less than 6 months ### "Efficient Recruitment Solution" March 7, 2025 5.0 Overall, my experience with iSmartRecruit has been very positive. Pros iSmartRecruit is highly customizable for streamlining recruitment processes. Cons Some users find iSmartRecruit's interface slightly outdated, and occasional system lag can be frustrating. Additionally, the reporting features could be more advanced for deeper analytics. Switched from [Jobitus ATS](https://www.capterra.com/p/150301/Jobitus-ATS/) Lack of Support and coordination. Outdated version. Review Source RD Rutu D. Recruitment Specialist Human Resources Used the software for: 2+ years ### "Great Learning" June 5, 2026 5.0 My overall experience with iSmartRecruit has been very positive. During my internship, I am gaining hands-on experience with an Applicant Tracking System (ATS) and learning how recruitment processes work in a real-world environment. I work on candidate data management, profile verification, and maintaining recruitment databases. Pros iSmartRecruit provides a user-friendly and efficient ATS platform for managing candidates and recruitment workflows. I liked its resume parsing, candidate tracking, and database management features. The system helps recruiters save time and maintain organized candidate records. Cons When parsing resumes, the system does not immediately notify users if a candidate's email address already exists in the database. The duplicate email warning appears only after entering additional details such as Current Employer, Current Designation, and Current Location, which can result in extra manual effort and time being spent on data entry. Review Source JS Julia S. Recruitment Manager Human Resources Used the software for: 2+ years ### "Review of iSmart" July 3, 2025 4.0 It was a decent tool for simple recruiting needs. Disha is fantastic to work with, very thorough and knowledgeable. Pros The platform is user-friendly and easy to navigate. It’s helpful for organizing candidates and streamlining basic recruiting tasks. I also appreciated the ability to customize some features. Cons Integration options and automation could also be improved for a smoother experience. Parsing from resumes isn’t the best. Review Source VC Vidhi C. Intern Staffing and Recruiting Used the software for: 6-12 months ### "Efficient and User-Friendly Recruitment Tool" March 13, 2026 4.0 It is user-friendly, helps manage candidates efficiently, and makes the recruitment process smooth and organized Pros I liked that iSmartRecruit is easy to use and helps manage candidates and job applications in one place. It makes the recruitment process faster and more organized. Cons it is a helpful and easy-to-use software for managing the recruitment process,Sometimes iSmartRecruit can be a little slow and may hang while loading. Improving speed and stability in such cases would make it even better. Review Source LO Lilian O. Business development Executive, Recruiter Human Resources Used the software for: 1-2 years ### "Making Recruitment Smarter and Simpler" September 10, 2025 5.0 My overall experience with iSmartRecruit has been excellent. It has streamlined my recruitment process, made candidate tracking much easier, and improved overall efficiency for me and my team. Pros iSmartRecruit has really simplified the recruitment process for me. The platform is user-friendly, and I especially like the automation features that save time while keeping everything organized. Cons Sometimes the system can feel a bit overwhelming at first because of the many features, but once you get used to it, it becomes much easier to navigate Review Source AA Amine A. Recuiter Human Resources Used the software for: Less than 6 months ### "Amazing ITS " November 25, 2024 5.0 Great software, amazing team, I have to say thank you to \[sensitive content hidden\] for her strong support. Pros Very easy to use, as a recruiter I can find all what is needed. Cons So far so good, I am really happy about it. Switched from [Recruiteze](https://www.capterra.com/p/144184/Recruiteze/) ISmart is much easier and I find all what I need. Review Source TR Tamar R. Managing Director Staffing and Recruiting Used the software for: 2+ years ### "Great candidate management system, good technical support with competitive pricing" October 25, 2023 4.0 Pros It is a great candidate management tool, many features available. I love the email integration. It is very valuable as a team tool as info can be shared within the team easily. Cons Job pages are hosted on an ismart URL, instead of staying within our domain. Alternatives considered [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/) Reason for choosing iSmartRecruit better integration features with Google suite/emails, better support, really helpful with adding features that we were looking for in an ATS. Review Source NS Neha S. Recruiter Human Resources Used the software for: 2+ years ### "All in one Tool I Smart" December 13, 2024 4.0 Overall, iSmartRecruit has helpful features. Pros 1\. It offers an easy way to generate or access reports. 2. It allows you to review candidates' previous interactions or records, which helps in understanding their background or application journey. 3. Multiple resumes can be uploaded at once, saving time Cons When we send emails to candidates from i-Smart, they aren’t receiving them. So, we have to resend the emails using Outlook. I’ve used the bulk mailing feature in i-Smart once or twice, but it feels time-consuming. Review Source VT Vinita T. Support Consultant Human Resources Used the software for: 1-2 years ### "i smart review " December 12, 2024 4.0 It's easy to use features, it helps us get things done quicker and more smoothly Pros Using iSmart every day has made our work faster and more efficient. It has all the tools a recruiter needs to save time and work smarter. Cons Sometimes we face the Glitch and process gets slow Review Source RB Rashmi B. Na Research Used the software for: 1-2 years ### "Review about ismart" December 16, 2024 5.0 I had a very good experience with ismart Pros Friendly application which I have used ever Cons Anyone can Easy to adopt the application Review Source AB Anjali B. Support Consultant Human Resources Used the software for: 6-12 months ### "Usefulness of Ismart" December 13, 2024 4.0 I-smart is really helpful for day-to-day activities and Data Management. Pros It is very helpful for Data Management and brief reporting. Cons Sometimes it Parces wrong data from CV which occur glitches in Advance Search. Review Source DS Dhwani S. Support Consultant Human Resources Used the software for: Less than 6 months ### "Usefulness of Ismart" December 12, 2024 5.0 Its quite good for recruiters, saves time and sets the data in a systematic way. Pros With the help of Ismart, we can create a good database of candidates and it also help in tracking the status of candidates from shortlisting to final selection. Cons Sometimes it fills the wrong data from candidate's CV,i.e- name of the candidate, years of experience Review Source ZF Zoya F. Marketing Head Program Development Used the software for: 1-2 years ### "Best Resume Management Software " September 23, 2024 5.0 iSmartRecruit automation tools have eliminated the bottleneck of reviewing and managing resumes manually, greatly improving our efficiency and cutting down screening time. Pros We like the feature that detects duplicate resumes and merges them automatically. This has kept our candidate database organized and up to date. The resume parsing feature has also streamlined our initial screening process, significantly reducing our overall hiring time. Cons We haven't encountered any major issues while using the system. It's been a smooth experience overall. Review Source SK Saee K. Management trainee recruitment Human Resources Used the software for: Less than 6 months ### "Good but it can be more better" September 30, 2024 5.0 Its was good so far I haven’t had any problems Pros All My work which I have done is getting recorded so I can do much better then yesterday Cons Website is very slow while using sometimes Review Source KY Kashish Y. Recruitment Human Resources Used the software for: Less than 6 months ### "Ismart review " September 30, 2024 3.0 I'm using I smart from last month. I found it easy to find my data base and easy to upload my files. Pros I found it easy to find my data base and easy to upload my files. Cons I've noticed that the app is taking too much time to load and isn't working properly. Review Source VM Vinay M. Manager Computer Software Used the software for: Less than 6 months ### "Very good ATS and recruiting CRM software " September 16, 2024 5.0 iSmartRecruit automates manual hiring tasks and saves our recruiters time. We recommend it for its great AI features and fast support. Pros ATS is highly scalable and easy to use. It helped us manage every aspect of our recruitment process. Cons We are happy with the software, but training is needed to understand the product better. Review Source VR Verified Reviewer HR Manager Computer Software Used the software for: 1-2 years ### "Best Platform for the Recruitment process management" October 2, 2023 5.0 Very Nice Pros easy to usevariefy of featuresbug freeLikelihood to recommendValue for MoneyCustomer SupportFunctionality Cons No Cons we have with this platform. This is one of the best and easy to use. Review Source hS hemanand S. Director Human Resources Used the software for: 2+ years ### "Smartest way of Managing ATS" June 14, 2024 5.0 Pros 1\. Job Posting is better than other ATS/CRM. 2. Frequently Updates on Software as per market Demand. 3. Easy customization. Cons 1\. Required mobile APP same like desktop version. 2.Should updates on WhatsApp also. Review Source KW Kim W. Business Support Manager Human Resources Used the software for: 1-2 years ### "Watershed Consulting review" June 20, 2024 4.0 We are very happy using iSmartRecruit and I am learning new things every day Pros It met with all our requirements User Friendly iSmart Recruit is willing to go the extra mile for their Clients Cons The on going Training of everyone to use the system correctly Switched from [Freshteam](https://www.capterra.com/p/166825/Freshteam/) Needed ATS system that met all our needs Review Source JR Jel R. Director Staffing and Recruiting Used the software for: 2+ years ### "Ismart Review" September 21, 2022 5.0 We can now easily track our candidate and client recruitment process. It has been a great help for our consultant and the managers to see all their activities while working from home. Pros The system is very user-friendly and the support provided is amazing. Cons Minimal integration on our recruitment process. Review Source Response from iKraft Solutions November 23, 2022 Thanks, Jel for your valuable feedback. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.