# iSmartRecruit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iSmartRecruit the right Recruiting solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/143592/iSmartRecruit/reviews --- iSmartRecruit 4.6 (164) [View alternatives](https://www.capterra.com/p/143592/iSmartRecruit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of iSmartRecruit Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews LO Lilian O Business development Executive, RecruiterHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “It has streamlined my recruitment process, made candidate tracking much easier, and improved overall efficiency for me and my team.“ September 10, 2025 EK Elizabeth K Owner and CEOHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes it is hard to get meetings scheduled.“ July 3, 2025 TE Trisha E Recruitment Team LeadStaffing and Recruiting, 11 - 50 employeesUsed the software for: 6-12 months. “Great — it’s an all-in-one ATS that combines all the essential recruitment tools in one platform, making the recruitment process more efficient.“ June 20, 2025 VT Vinita T Support ConsultantHuman Resources, 11 - 50 employeesUsed the software for: 1-2 years. “Sometimes we face the Glitch and process gets slow“ December 12, 2024 ZF Zoya F Marketing HeadProgram Development, 11 - 50 employeesUsed the software for: 1-2 years. “The resume parsing feature has also streamlined our initial screening process, significantly reducing our overall hiring time.“ September 23, 2024 SK Saee K Management trainee recruitmentHuman Resources, 51 - 200 employeesUsed the software for: Less than 6 months. “Website is very slow while using sometimes“ September 30, 2024 VC Vidhi C InternStaffing and Recruiting, 11 - 50 employeesUsed the software for: 6-12 months. “It makes the recruitment process faster and more organized.“ March 13, 2026 RJ Riya J FreelancerHuman Resources, Self-employedUsed the software for: Less than 6 months. “The UI/UX is not up to the mark and apparently they are working on it.“ June 3, 2022 ## Showing most helpful reviews Showing 1-25 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Zuzi A. APAC Principal Consultant/Managing Director & Partner (Reg. No: R1106432) Used the software for: 6-12 months ### "Outstanding personalised and prompt service and customer support everytime! Top value! Top quality!" June 28, 2018 5.0 Happy consultants! Pros Quality is amongst the best, very user friendly, its features and functionality flows align perfectly with recruitment stages, great value for money and top customer support and customisable solutions available in the market today. Highly recommended. Cons Nothing at all! Only positive feedback from my team of consultants who use iSmart daily. The team at iSmart cannot do enough for you as clients. First class. Review Source Response from iKraft Solutions June 29, 2018 Thanks a lot Zuzi, we love to work with you and your team. It's our pleasure to server you. SH Stephanie H. CEO Human Resources Used the software for: 2+ years ### "Highly Recommended Recruitment Software" March 11, 2025 5.0 Outstanding product that works intuitively and smoothly and helps us in all stages of our recruitment process, from onboarding new clients to managing full cycle hiring Pros A great software with all the features needed to handle the full cycle recruitment process. On top of that they offer friendly and accessible support and have helped us tremendously in customising the system to best suits our needs Cons We would love the ability to be able to swipe through candidates instead of having to open each one in a new window Review Source TT Thulani T. Talent Partner Human Resources Used the software for: Less than 6 months ### "Good Applicant Tracking and Communication" December 12, 2024 3.0 Good, nice tracking and candidate communication - more client communication would be nice. Pros The connection to mails and all communication. Cons That you can't directly send CV's to clients on it or keep candidates in tagged roles and leave them as declined etc to keep track on their profiles what roles they have been sent to etc. Review Source RV Riya V. HR Recruiter Human Resources Used the software for: 2+ years ### "A Powerful Recruitment Tool with Room for Improvement" December 12, 2024 5.0 iSmartRecruit especially in terms of candidate management, automated workflows, and customization options. hiring processes, thanks to tools like job posting automation, customizable workflows, and collaborative features Pros iSmartRecruit is a recruitment software, for Automation, Candidate Sourcing, Collaboration, Analytics and Reporting, Customizable workflows. These features help simplify the recruiting process Cons Ismart Recruit many useful features, there are few like Complexity for New Users, Customer Support, Mobile App Limitation, Pricing, Integration there could be improvements in user support, mobile experience, and pricing flexibility Review Source MRA Michel Roi A. Recruitment Specialist Human Resources Used the software for: 6-12 months ### "iSmart Review " March 17, 2025 5.0 Its overall positive experience, particularly in terms of managing the recruitment process. Pros The Application Tracking System (ATS) because it helps us manage candidate pipelines efficiently and reduces time spent manually sorting resumes or tracking candidate progress. Cons The Learning curve of users since it's overwhelming at first which takes some time to fully understand and utilize all its functionalities. Review Source NS Neha S. Recruiter Human Resources Used the software for: 2+ years ### "All in one Tool I Smart" December 13, 2024 4.0 Overall, iSmartRecruit has helpful features. Pros 1\. It offers an easy way to generate or access reports. 2. It allows you to review candidates' previous interactions or records, which helps in understanding their background or application journey. 3. Multiple resumes can be uploaded at once, saving time Cons When we send emails to candidates from i-Smart, they aren’t receiving them. So, we have to resend the emails using Outlook. I’ve used the bulk mailing feature in i-Smart once or twice, but it feels time-consuming. Review Source SS Saurabh S. Team Leader Management Consulting Used the software for: 2+ years ### "Feedback on iSmartRecruit" December 13, 2024 4.0 Overall Good so far, iSmartRecruit stands out for its comprehensive, user-friendly approach to recruitment management Pros Customizable Features, AI-Powered Tools, Collaboration and Communication, Analytics and Reporting, Scalability Cons CV parsing, Integration Challenges: Depending on the existing tech stack, integrating iSmartRecruit with legacy systems or lesser-known tools can occasionally require additional effort Review Source VB Vighnesh B. Director Staffing and Recruiting Used the software for: 1-2 years ### "Efficient and User-Friendly Recruitment Tool with Excellent Support" November 11, 2024 5.0 iSmartRecruit has been a fantastic tool for streamlining our recruitment process. The platform is user-friendly, and its customizable features make it easy to tailor to our needs. The resume parsing feature is a huge time-saver, and I appreciate the seamless job posting and candidate tracking capabilities. Customer support has been excellent—very responsive and helpful. Occasionally, there are minor connectivity issues, but they haven’t significantly impacted usability. Overall, it offers great value for money and has been a solid investment in improving our hiring efficiency. Pros Resume parsing feauture is huge time saver Cons need an easy option to delete duplicates in bulk Switched from [Zwayam](https://www.capterra.com/p/154135/Zwayam/) The product was stopped in the market... Review Source J-EG Jay - Ed G. Search Specialist Staffing and Recruiting Used the software for: 6-12 months ### "iSmart Review" March 17, 2025 5.0 It's okay, can improve more on the backend, maybe that is the reason for the lag. Pros User friendly user interface Easy to understand Cons Lagging/Buffering most of the time but internet is stable Review Source MM Mohit M. Recruitment Human Resources Used the software for: Less than 6 months ### "Recruitment" March 11, 2025 4.0 iSmartRecruit's ATS, Recruiting Executive Search Software it helps to attract, nurture and hire top talent effortlessly. Pros Process is Smooth, easy to find out the candidate status Cons Sometime get complexity, because of various id created for various position. Review Source AA Amine A. Recuiter Human Resources Used the software for: Less than 6 months ### "Amazing ITS " November 25, 2024 5.0 Great software, amazing team, I have to say thank you to \[sensitive content hidden\] for her strong support. Pros Very easy to use, as a recruiter I can find all what is needed. Cons So far so good, I am really happy about it. Switched from [Recruiteze](https://www.capterra.com/p/144184/Recruiteze/) ISmart is much easier and I find all what I need. Review Source FO Fabio O. OWNER Professional Training & Coaching Used the software for: 2+ years ### "ISmartRecruit Review" June 26, 2024 5.0 Pros Features, functionalities, strong and kind Customer assitance Cons Nothing especially, all seems to be perfect. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) Online assistance, it was very easy to use the ISR Paltform Review Source AB Anjali B. Support Consultant Human Resources Used the software for: 6-12 months ### "Usefulness of Ismart" December 13, 2024 4.0 I-smart is really helpful for day-to-day activities and Data Management. Pros It is very helpful for Data Management and brief reporting. Cons Sometimes it Parces wrong data from CV which occur glitches in Advance Search. Review Source GN Gabriella N. Director Staffing and Recruiting Used the software for: Less than 6 months ### "Exceptional Technical Support " December 4, 2024 5.0 iSmartRecruit is an incredibly user-friendly platform that seamlessly addresses every aspect of our recruitment needs. It streamlines and simplifies our hiring journey, ensuring efficiency and ease at every step. Pros Technical support is consistently delivered in a prompt, effective, and professional manner. Special thanks to \[sensitive content hidden\], whose exceptional dedication and ongoing excellence have been truly outstanding. Cons Honestly, there’s nothing that comes to mind. Review Source US Utprerika S. Lead Manager - HR Human Resources Used the software for: Less than 6 months ### "iSmart has made my everyday tasking amazing" November 26, 2024 4.0 It has been great using the platform, really love their customer support too Pros user interface and the customized guide through video, all the templates are customizable, which is an amazing feature Cons Nothing as such, love all the features that they provide. Review Source AK Abhishek K. Managing Partner Human Resources Used the software for: Less than 6 months ### "Feedback for Ismart " September 18, 2024 5.0 Our RM, \[sensitive content hidden\] has been incredibly helpful throughout the transition to our new ATS application. Her training sessions were thorough and helped us maximize the use of the platform. While we've encountered a few issues with the application, she has been prompt and supportive in resolving them. Overall, her assistance has been invaluable! Pros Lot of features and flexibility. It is just that it may take some time to get familiar Cons Very extensive and exhaustive and needs continuous support and engagement. Review Source LT Laxmi T. . Human Resources Used the software for: Less than 6 months ### "Well organised " September 30, 2024 4.0 Overall, the portal provides a good experience, though it could improve in terms of speed Pros It organizes all data records systematically Cons The portal is good, but it's a bit slow Review Source CT Chhaya T. HR Exceutive Information Technology and Services Used the software for: 1-2 years ### "Its a good and easier platform" July 12, 2024 4.0 It's a good platform to explore. And easy convenient to use Pros Easy to understand for beginners. Features are great Cons Sometimes integration with a website not shows our job post Review Source AP Ayesha P. human resources Human Resources Used the software for: Less than 6 months ### "Review for iSmartrecruit" July 10, 2024 5.0 Pros We were able to provide a positive candidate experience to all our candidates. After using their AI-based ATS, we reduce hiring time and cost by almost 50%. Cons nothing, i can not think of anything. All good. Review Source VR Verified Reviewer CEO Human Resources Used the software for: 2+ years ### "The tool that helps to increase work efficiency" December 1, 2022 5.0 I am using since long and every new update comes with more features and easy UI. I like that... Pros Easy to use, Easy UI and many features that help us to increase work efficiency Cons I did not found anything missing yet. What I need is already there Review Source NG Nobel G. Founder & CEO Human Resources Used the software for: 6-12 months ### "Simply the Best ATS I have experienced in 15 years." June 23, 2021 5.0 Overall, it's an awesome experience. iSmart stands out among it's competitors, with respect to the UI/UX, ease of operation and execution control and customisation options. Wishing the best to the iSmart team. Pros Everything about iSmartRecruit is awesome. From the Dashboard to the Workflow management, from Candidate Upload to Job Advertisement, from Customisation to the Reports - it's as easy as cutting through butter. We are very happy to be using it and are planning on taking it a notch higher in engagement with iSmartRecruit. Great work. Keep it coming. Cons Couple of pointers. After all, we want the best to be great, don't we? 1. Resume Parsing could be made better. 2. Instant updation of Status change. 3. Social Media advertisement design has to be Customer centric. That's it, for now. Reason for choosing iSmartRecruit Elaborate yet simple, Value for Money, Customer Experience. Review Source EC Eliza C. Managing Director Human Resources Used the software for: 2+ years ### "Ideal Service Provider " February 24, 2022 4.0 Totally love the customer service and easy to navigate Pros Ease of use and matches our recruitment process Cons perhaps the leverage to connect with other job portals for job posting so more candidates can apply Reason for choosing iSmartRecruit The Account Officer presented the product well and the commitment to support us along the way Review Source MSA Maria Selva A. Talent acquisition executive Financial Services Used the software for: 2+ years ### "The new update is good. Getting Good and speed response from support team." June 17, 2022 5.0 Pros report generation are really good getting detailed and elaborate report. Scheduling interviews are easy. Easy understanding of workflow. Cons Need to integrate with Google meet. Reminder should be set regarding feedback. Review Source Response from iKraft Solutions July 11, 2022 Hello Maria, appreciate your time to post your valuable review. Our engineering team is already working on the Google Meet integration and it will be available in subsequent release. SK Senthil K. Recruitment operations head Human Resources Used the software for: 2+ years ### "Best ATS in market under budget range" February 25, 2022 4.0 Ease of use,timely updates,quick guides Pros Its ease of using the features that are provided in it Cons slow issues while loading or updating some data Review Source AG Archana G. Recruiting Manager Information Technology and Services Used the software for: 2+ years ### "Impressive, easy to use." June 22, 2018 5.0 Organization of day to day hiring issues have become way easier. Pros This is great Application Tracking system. This is helping me to performtasks in a more organized way. The interview scheduling and follow ups have become way easy now . I can now see the reports of our team performance as well as the individual recruiter's performance. Posting and promoting of jobs. Ease of navigation of the system. Impressive Dashboard.!!!!!!!!!!!!! Cons Nothing in general - if I need to say maybe reports could be more customized as per needs. The ATS has technical issues at times while loading. It crashes at times, and certain features don't work at times. Review Source Response from iKraft Solutions June 25, 2018 Thank you so much Archana. Appreciate your time spent with us to improve our solution at a great extent. Similar Products Featured